This FAQ should be able to assist with answering most of the queries. If you have any other enquiries please send them through to one of our Customer Care Champions via support@busqr.live, we promise that they don’t bite! 🙂

General Questions

For everyone! We are here to support anybody and everybody who is trying to create an alternative income stream. Whether you are a musician, fitness instructor, motivational speaker or chef – we at BUSQR™ are here to help you!

It can be used absolutely anywhere you feel will get you the most contributions. But whether you would like to use it during a streaming session, or post it on your Facebook wall or print it onto your car – your unique BUSQR™ code will always be ready to accept a contribution 24/7/365!


Technical

It has never been easier! Click the link below and follow our easy to use sign up process. Once you share with us some basic details, one of our customer care champions will contact you and onboard you before sharing with you your very own customised, ready-to-use BUSQR™. As simple as that!

Create your BUSQR™ account here.

Here is a list of tutorials which will give you through the process”

  1. Linking your BUSQR™ code to online platforms via Desktop: https://www.youtube.com/watch?v=gQ9DlxAKUZ0
  2. Linking your BUSQR code to Facebook Live via smartphone:

Part 1: https://www.youtube.com/watch?v=vHolR6ILK0M

Part 2:: https://www.youtube.com/watch?v=eGPT_KcnDlc

Linking your QR code to your Instagram:

https://www.youtube.com/watch?v=VIAnU3drbFw

Adding multiple guests to your Facebook Live Stream via Zoom:

https://www.youtube.com/watch?v=dfyGZM1Tmwc

Turning your BUSQR code into an Instagram filter:

https://www.youtube.com/watch?v=jpNA45YLe8k

Your viewers need to scan your unique QR code with their smartphone’s camera and not with another app (i.e. a payment app). If your viewers are still struggling to make a payment, there will always be a clickable back-up link in your description that will direct them to all the payment options available on our platform.

 

Financial

No you do not and yes, you heard us right! Signing up and creating your BUSQR™ account is completely free of charge. Once you are ready to showcase your skills to the world, and to start earning contributions with your QR code, we will charge a nominal fee for the use of the platform.

We charge a minimal fee of 5%* on your earnings generated through the platform and fees related to payment gateways (i.e. Paypal, Snapscan etc.) are calculated and charged for separately. The rest is yours!

We want to ensure that your viewers have a hassle-free experience while making contributions. We are scaling fast to include multiple payment methods to reach out to all contributors around the world. We currently include Paypal, Mastercard, Discover, Visa, EFT Secure, Snapscan, Zapper and Payfast.

The base currency of our platform is set in USD but we accept all types of currencies from around the world such as GBP, ZAR and EUR. We then pay you based on your location around the world

When your viewers make a contribution in another currency (i.e. GBP), the payment providers convert the currency to the USD equivalent at the time of the transaction. This USD equivalent will then reflect on your dashboard.

BUSQR processes payments every Thursday before midnight for contributions that have been received between Thursday and Wednesday midnight. The funds will take another 24-48 hours to reflect into your account.

You will have a unique dashboard within your profile, which will display your earnings in detail, along with a range of reports that will assist you in understanding your streaming trends better than ever.

The coolest feature ever! You will have access to a live time widget on your account dashboard which will allow you to see funds being contributed to you in real time. During the payment process, your contributors will have a “shout out box” to tell you how much they love you, limited to 140 characters. Use this real time widget to stay hyped throughout your live stream as well as make moments special by doing a “shout out” in response to contributions received by your viewers.